Shell Markets Middle East Limited (Shell) has announced that the Lube Advisor using wearable technology has now been rolled out to its customers in the UAE, Qatar, Kuwait and Bahrain
As part of its enhanced services, Lube Advisor uses the wearable technology, supporting customers in optimising their lubricants operations, and significantly reducing fleet maintenance and operational costs.
Using a wearable gadget, Shell’s team are able to provide customers remote consultations, eliminating the need for a face-to-face interaction, or physical presence on customers’ locations. The technology also enables real-time monitoring of field technicians to ensure their safety and in providing them with audio-visual assistance to perform maintenance services.
One of the first adopters of wearable technology, Shell is focused on equipping frontline workers in vital sectors such as oil and gas, construction, transport and the manufacturing sectors with the technology that allows them to raise notifications, engage with offsite experts for over the shoulder coaching, communicate for status of equipment and tools that will ultimately improve safety, efficiency and result in faster, better decision making, all in real time.
“The enhanced integration of wearable technologies and the increasing reliance on remote technological solutions has unlocked opportunities that allow us to support fleet operators and customers by addressing challenges they face on-site in real-time, ultimately changing how we do business. Integrating wearable tech with inspection and maintenance technologies to improve operational efficiencies and minimise risk to workforce is a key focus for us at Shell. These wearable devices are made to withstand extreme temperature variations and resist oil, chemical spills, heavy rain, and dust among other things, making the working environment more secure,” said Haytham Yehia, general manager, Shell Lubricants Middle East.
The Shell LubeAdvisor wearable device provides a personalised consultation, without a physical site visit, that ultimately removes the complications of diary scheduling and travel arrangements, while adhering to social distance guidelines and travel restrictions, without causing delays in service.
