The home security company Ring has launched the cloud encryption option worldwide after a successful technical preview across the United States last year, with the feature now available to eligible devices via the Control Centre of the Ring app
Previously, Ring encrypted customer videos following their upload to the cloud, and stored on Ring's servers. Eligible Ring devices will now encrypt their videos at both ends, prior to storage on Ring servers. The advanced security option offers additional peace of mind and protection against cyber attacks or hacking.
Along with the end-to-end encryption, customers can also add a compatible authenticator app (alongside SMS authentication) as their second method of verification when logging into Ring accounts. The company is also testing CAPTCHA in the Ring and Neighbors apps as another safeguard against false login attempts.
Ring will also be launching an automated self-service process to allow customers to securely transfer ownership of second-hand Ring devices without having to make a call to their customer support team. The new owners can now scan devices during setup and follow instructions on the Ring app.
Josh Roth, CTO at Ring, explained, "We're always looking at how we can continue to innovate for our customers, and security and privacy sit at the core of that. We build privacy and security into the process - designing our devices and services with these pillars front of mind, while putting our customers in control."
"Privacy choices are important and everyone thinks of privacy in a different way. That's why we continue to innovate on our customers' behalf, and to offer a range of settings to help people customise their experience while staying safe and secure."
