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DHCA granted ISO certificate for IT and cybersecurity management


Dubai Healthcare City Authority (DHCA), the governing body of Dubai Healthcare City, the emirate’s enabling healthcare and wellness freezone, has received the ISO/IEC 27001:2013 standards certification for its best-in-class data security management and protection capabilities

The accreditation, which is the globally recognised information security standard, reinforces the authority’s efforts to achieve excellence in its information infrastructure and shows its commitment to adopt the highest internationally applied standards in the field of information security.

The ISO/IEC 27001:2013 accreditation certifies that DHCA has implemented an Information Security Management System (ISMS) and achieved conformity with the requirements in the IT Services delivered to DHCA employees and business partners in the scope of the ISMS.

Kawthar Kazim, vice president, business support at DHCA, commented, “We are honoured to have achieved ISO/IEC 27001:2013 accreditation as we believe an advanced and secure IT infrastructure in modern office environments is essential to the success of any company. We have formed an information security policy and made all the relevant IT resources available. DHCA is committed to customer satisfaction, continual improvement, and complying with applicable legal requirements. Safeguarding our business partners’ data tops our priorities; for that end we have established and maintained an information security management system in accordance with the requirements of this International Standard.”

Prior to being accredited, DHCA provided information security training to its staff, educating them on significant topics such as cyberattacks on businesses, various ISMS tools, and the implementation of ISO 27001:2013's controls, among others. The training was a part of the DHCC's efforts to enhance the staff's knowledge base and their experiences in a technologically advanced society.

The accreditation is DHCA’s latest achievement, following its recent ranking in the Dubai Cyber Index. DHCA obtained the highest ranking in the Dubai Cyber Index excelling in the parameters, including an average response time to resolve security threat alerts of 1.5 hours, 100% results in ‘resolved alters’, and the number of data integrated into the DESC systems.