Majid Al Futtaim’s Carrefour Jordan stores has turned to Ametrad Technology Services, a specialist system integrator, to upgrade its video technology as it prepares for growth
Ametrad deploys video technology built around IDIS Solution Suite (ISS) video management software (VMS) for the security team of Majid Al Futtaim. The aim is to prevent losses, improve safety and security, enhance customer experience, and significantly increase operational efficiency across its existing eight express stores and hypermarket.
ISS VMS is modular and scaleable, giving Carrefour a cost-effective centralised monitoring environment with multi-layered failover protecting against network instability and power outages.
Ahmad Shanawani, Ametrad managing director, said, “We have not experienced a single hard disk drive failure, a request for an NVR reset, or any gaps in footage due to a power outage. This is tangible evidence of IDIS’ quality, resilience, and failover technology.”
All the hardware is backed by warranty and the ability to add new stores as they come online. This is vital as Carrefour serves more than 200,000 customers across the region every day and continues to expand – ensuring low total ownership costs.
Ametrad will also deploy IDIS VA in the Box analytics to provide each store with heatmapping, people counting, queue management, and intelligent reporting capabilities.
ISS control panels provide live monitoring, playback, event search, system health reports, and navigation via store layouts, allowing control room staff to troubleshoot and manage 100s of video streams and devices across multiple stores.
Carrefour has contracted Ametrad to provide maintenance services and is working with the Ametrad team to adopt new IDIS technologies such as IDIS Deep Learning Analytics.
