Ooredoo Kuwait has secured an “excellent” rating following a large-scale emergency evacuation drill at its headquarters, conducted in coordination with Kuwait Civil Defence. The exercise highlights the company’s ongoing focus on workplace safety and crisis preparedness.
The drill simulated a full-building evacuation scenario, designed to test both employee response and the effectiveness of on-site safety systems. Officials from the Civil Defence authority oversaw the operation, evaluating performance against established health and safety standards while providing hands-on guidance to participants.
Alongside the exercise, the company partnered with the Kuwait Public Fire Force to deliver a safety awareness workshop. The session aimed to reinforce knowledge of fire prevention, emergency procedures and risk mitigation, supporting a broader culture of shared responsibility across the workforce.
Following the assessment, Civil Defence awarded the facility its highest “excellent” rating, citing the efficiency of evacuation procedures, adherence to safety protocols and the overall readiness of both personnel and infrastructure.
Omar Al-Bassam, Chief Human Resources and Administration Service Officer, said the initiative reflects the company’s proactive approach to safety. “Ensuring the wellbeing of our employees and visitors remains a top priority. We continue to enhance our safety systems through close collaboration with government authorities, particularly Civil Defence and the Public Fire Force,” he said.
“Exercises of this nature are essential in strengthening preparedness and ensuring our teams can respond confidently in emergency situations. Achieving an ‘excellent’ rating demonstrates the effectiveness of our approach and the strong coordination between all parties involved,” he added.
Osama Al-Ghanim, Director of Services, noted that the drill was executed under a detailed operational framework developed jointly with Civil Defence. “Employees were guided through structured evacuation procedures and directed to designated safe areas within the building, all of which were evaluated to meet stringent safety requirements,” he said.
He added that advanced safety systems and clearly defined emergency protocols played a critical role in achieving the high rating. “Our commitment to international best practice is ongoing. Through collaboration with the Public Fire Force, we continue to deliver training programmes covering fire response, evacuation and first aid to ensure our teams are fully equipped to manage emergencies.”
The company reaffirmed its commitment to maintaining robust safety standards and acknowledged the support of national authorities in strengthening workplace resilience across the sector.
