Epicor Software Corporation, an industry-specific enterprise software provider for business growth, has announced that Epicor ERP has been implemented by the Saudi Arabia company Pharma Pharma Industries (Pharma)
The aim is to improve capability for data capture and archiving, optimise operational efficiencies, and ensure timely delivery to customers.
Pharma brings together business leaders and veterans in healthcare to provide branding, marketing and sales, warehousing and logistics, facilities management, and regulatory compliance consultancy services to the Saudi pharmaceutical industry.
“We didn’t have an ERP platform in place and relied on a paper system to manage each department’s activity,” said Tariq Kayyali, quality unit director and ERP project manager, Pharma Pharmaceuticals Industries, whose team of stakeholders focused on linking and integrating department transactions to reduce the time taken to locate vital archived data.
Errors in starting materials and the resulting mix-ups and delays in order deliveries became substantial business risks for the company, pre-digitisation. Due to its tendency to produce inaccurate reports due to manual compilation, the risk of using incorrect or expired material in the manufacturing process was compounded by the company’s inability to control all of its assets precisely.
With the support of trusted Epicor partner, Full Insight Technology Solutions (FITS), Pharma deployed a platform that was easy-to-install, user intuitive and provided tight-fit functionality with its needs. For 10 months, the system was rolled out to 15 users, all of whom reported ease of use and unprecedented accuracy.
Switching to Epicor ERP has enabled Pharma to link and integrate transactions across all departments and improve operational accuracy and control of inventories. Strict audit trails now enable each critical transaction to be traced to the user, date, and time of action, allowing Pharma to closely monitor the associated business impact.
Problems with labelling have also been overcome, allowing for greater control over purchased and manufactured parts.
Amel Gardner, regional vice-president, Middle East, Africa, and India (MEAI), Epicor, said, “Competitors will not be using manual processes for critical functions. It is, therefore, vital that all firms digitise as much as possible. Epicor ERP will give Pharma a strong platform for growth and enable it to comply with granular industry requirements easily.”
