Software company Salesforce and automation firm Siemens have partnered to develop a new workplace technology suite that will help businesses globally to safely reopen and deliver the future experience for physical workplaces
The partnership will combine Salesforce’s Work.com, which is powered by Customer 360, and Siemens’ Smart Infrastructure solutions, including Comfy and Enlighted, to orchestrate the processes, people and things that are essential to creating safe, connected workplaces for the future.
Major solutions include a ‘touchless office’ with mobile employee boarding passes for building and elevator entry, and a safe occupancy management system that allows employees to reserve conference rooms and desks through Comfy’s app, which sends real-time alerts as thresholds are reached.
Additionally, businesses will be able to increase their manual contact tracing on Work.com by leveraging occupancy and location data provided by Enlighted and aggregated within Comfy including employee check-in and desk and room reservations. This will enable a swifter and more accurate response to emergencies. To respect the privacy of the users, contact tracing will be an opt-in solution.
The combination of Siemens IoT technology with the Work.com solutions from Salesforce will allow customers to make data-driven decisions based on real-time data and create a flexible framework for future workplace experience. Siemens and Salesforce will be the first to deploy the new solutions at their own offices, including Siemens Smart Infrastructure headquarters in Zug, Switzerland, and Salesforce Tower in San Francisco.
Roland Busch, deputy CEO and member of the managing board of Siemens AG, said, “The safe return of people to the workplace is a global challenge, and it’s vital that companies protect their employees to build trust and confidence. Together with Salesforce we can swiftly support businesses around the world to implement technology which supports employees as they return to the office, while laying the foundations of long-term digital transformation in workplaces.”
Alex Dayon, president and chief strategy officer, Salesforce, commented, “Organisations worldwide are beginning to rethink the future workplace experience, placing the health and safety of their employees at the centre of their digital transformations.
“By combining Siemens’ Smart Infrastructure solutions with Salesforce’s Work.com, we are giving companies the tools to make smart, data-driven decisions quickly and the confidence to reopen safely.”
