The Ministry of Health and Prevention (MoHAP) has launched a round-the-clock interactive and smart online portal for the Visiting Consultants Programme
The portal was designed through a seamless data exchange between different internal systems in full compliance with the patient’s confidentiality and digital safety standards.
Mohamed Salim Al Olama, the undersecretary of the Ministry of Health and Prevention, said that the smart portal of the Visiting Consultants programme comes as part of the government movement toward government excellence system, as well as the smart government initiative to achieve the objectives of the UAE National Agenda.
Al Olama added that this new service is considered a source of MoHAP’s digital journey empowerment, where such automation of processes helps in focusing on developing and adopting the ideal practices in terms of bringing the most skilful doctors around the world using smart tools and enabling all involved stakeholders to experience a smooth journey.
He emphasised the keenness of the Visiting Consultants office to develop their mechanism of selection as per the highest global standards, considering the academic and professional experience.
Sultan Ahmed Sharif, director of the MoHAP’s visiting consultants office, explained that a joint workgroup has worked, during the last nine months, on establishing the smart portal of visiting consultants office.
“The aim was to create an online platform/portal where all involved stakeholders can save time while achieving a better quality of service in compliance with full organisational requirements,” he added.
Sharif clarified that the new portal provides fundamental benefits for all stakeholders, which gives the user a more efficient experience. In addition to that, it facilitates the process of requesting a visiting consultant. The new service ensures applications follow-up along with safe and secure archive, in addition to allowing smooth experience while surveying patients, visiting consultants, and MOHAP hospitals.
Mubaraka Ibrahim, director of Information Technology department, had declared that this system had been developed using the latest technologies in line with the e-government standards, and integrating UAE Government gateway ‘SmartPass’, In order to maintain a unified single account for all government services for each user from within or outside UAE.
