Middle East-based HITEK AI, part of the Farnek group of companies, has signed a three-year SAFETEK Services Agreement with Ghassan Ahmed Al Sulaiman Furniture Trading Co., the operator of IKEA stores in Bahrain and Saudi Arabia.
Under the deal, HITEK AI will deploy its flagship SAFETEK platform, alongside implementation, support and capability-building services designed to improve safety performance, regulatory compliance and operational resilience.
As part of the contract, HITEK AI will deliver its cloud-based SAFETEK web platform and mobile application, available on both iOS and Android. The system will enable real-time reporting, data analysis and compliance management across IKEA’s regional network, supporting more consistent oversight of HSSE activities.
The SAFETEK deployment includes a comprehensive suite of integrated modules covering incident reporting and investigation, audits and inspections, corrective actions, risk assessment and management, safety policies and procedures, training and education, safety equipment and resource management, monitoring and compliance, communication and reporting, documentation and record-keeping, safety observations and emergency preparedness, as well as dashboards and reporting tools.
Beyond technology deployment, the agreement also includes a full diagnosis, development and delivery of IKEA’s HSSE policies and standard operating procedures. These will address a wide range of operational areas, including employee wellbeing, workplace safety, food safety, emergency preparedness and response, physical security and environmental sustainability.
According to the companies, the result will be a structured and compliant HSSE framework aligned with IKEA’s internal governance standards and relevant regulatory requirements in Saudi Arabia and Bahrain. The approach is intended to support consistent implementation across multiple sites while allowing for local compliance obligations.
SAFETEK’s document management capabilities will play a central role in IKEA’s HSSE modernisation programme. The module is expected to improve incident tracking, strengthen training and compliance monitoring, enhance risk assessment processes and increase employee engagement with HSSE practices. The system will be rolled out across IKEA outlets in Riyadh, Jeddah, Madinah and Manama.
Commenting on the collaboration, Javeria Aijaz, Managing Director of HITEK AI, said, “IKEA’s trust in SAFETEK reflects their commitment to embedding world-class HSSE standards across their operations. In partnership with IKEA we will deliver a unified safety, compliance, and governance ecosystem built for scale, transparency, and continuous improvement.”
The agreement reinforces the growing adoption of digital HSSE platforms across the retail and facilities management sectors in the Middle East, as organisations seek to strengthen governance, improve risk visibility and align with evolving regulatory expectations.
