Careem has reiterated its commitment to community service and the safety of its Captains amid recent regional developments.
The ride-hailing and food delivery company said it is closely monitoring the situation and taking all necessary precautions to protect its workforce.
In a statement, Careem noted that teams are working round the clock to address operational challenges and ensure that essential services remain available. The company warned that, in prioritising safety, there may be minor disruptions or delays in service.
“Ensuring the safety of our Captains is paramount,” the statement read. “We appreciate the patience and understanding of our customers during this period, and we urge everyone to show kindness to our Captains as we navigate these challenges together.”
The company expressed hope for a swift return to stability and emphasised that its operations will continue to adapt in order to protect staff while maintaining service where possible.
Careem’s proactive approach underscores the ongoing importance of safety measures for frontline workers in the transport and delivery sector, particularly during periods of uncertainty.
Meanwhile, Deliveroo stated to Gulf News that it is closely monitoring developments and continues to follow official government guidance in all markets where it operates.
"We are closely monitoring developments throughout the day and remain guided by official government advice in each country where we operate. Based on ongoing assessments, operations may be temporarily paused or resumed as necessary to ensure the safety of riders, employees, customers and partners," Deliveroo said, adding that "We have also implemented precautionary measures, including advising employees to work remotely. We remain in regular communication with our stakeholders and will continue to assess the situation carefully, taking further action if needed, always with safety as our first consideration."
Talabat and Noon apps showed delayed delivery times at the start of the tensions on 28 February, but have now resumed regular operations.
